Keep Your Cool to Stay Ahead

It’s a difficult time for all of us; however, its not cool to take it out on others or to be rude and obnoxious.  Especially in the workplace, letting loose in face-to-fact situations or in email or social media can actually be grounds for termination and the end of a bright career path.

If you really want to have an A game, be civil.  In other words, be decent, polite, or practice The Golden Rule.  In a former time it was called etiquette that being respect for everyday living.  What happened to it?  It’s not just on the streets where people blast their horns because you don’t go fast enough, it’s in Congress.   Remember when South Carolina Representative Joe Wilson made a loud remark during President Obama’s State of the Union address?    President Obama even pointed out the importance of civility at his Notre Dame address to graduates, “one of the things I’m trying to figure out is, how can we make sure that civility is interesting.”  Interesting???  I guess if it’s interesting we will remain civil in the course of our actions and discussions with others on a daily basis.  Whatever. . . !

                Whether it’s in the political arena or on the playing field, or in interactions with others, being civil and polite is the key to keeping your A game.  The Vancouver Sun (April 4, 2008, http://www.canada.com) identified 10 rules for being civil.  Try these on for size and see if they don’t enhance your ability to be successful in everything you do.

1.       Pay Attention to what’s going on.

2.       Practice Compassion.

3.       Act.

4.       Hold individual accountable for what they do.

5.       Be clear in stating your case.

6.       Listen.

7.       Be prepared to change.

8.       Avoid physical and emotional violence.

9.       Remain genuine.

10.   Treat others with the respect with which you’d like to be treated.

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About vseitz

Marketing Professor at California State University, San Bernardino and author of "I Don't Wear A Suit."

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